EN
User manual
2
Washing Machine
ZWF 12380W
ZWF 14380W
• Always be sure, that there is no water leakage from
hoses and their connections after the installation.
• If the appliance is installed in a location subject tofrost,
please read the “dangers of freezing” chapter.
• Any plumbing work required to install this appliance
should be carried out by a qualified plumber or com-
petent person.
Child safety
• This appliance is not intended for use by person (in-
cluding children) with reduced physical sensory or
mental capabilities or lack of experience and knowl-
edge unless they have been given supervision or in-
struction concerning use of the appliance by a person
responsible for their safety.
• The packaging components (e.g. plastic film, poly-
styrene) can be dangerous to children - danger of suf-
focation! Keep them out of children’s reach
• Any electrical work required to install this appliance
should be carried out by a qualified electrician or com-
petent person.
• Keep all detergents in a safe place out of children’s
reach.
• Make sure that children or pets do not climb into the
drum. To prevent children and pets becoming trapped
inside the drum this machine incorporates a special
feature.
Use
• This appliance is designed for domestic use. It must
not be used for purposes other than those for which it
was designed.
• Only wash fabrics which are designed to be machine
washed. Follow the instructionsoneachgarmentlabel.
• Do not overload the appliance. See the Washing Pro-
gramme Table.
• Before washing, ensure that all pockets are empty and
buttons and zips are fastened. Avoid washing frayed or
torn articles and treat stains such as paint, ink, rust,
and grass before washing. Underwired bras must NOT
be machine washed.
• Garments which have been in contact with volatile pe-
troleum products should not be machine washed. If
volatile cleaning fluids are used, care should be taken
to ensure that the fluid is removed from the garment
before placing in the machine.
• Never pull the power supply cable to remove the plug
from the socket; always take hold of the plug itself.
To activate this device, ro- To disable this device and
tate the button (without
pressing it) inside the
restore the possibility of
closing thedoor, rotatethe
door clockwise until the button anti-clockwise un-
groove is horizontal. If
necessary use a coin.
til the groove is vertical.
• Never use the appliance if the power supply cable, the
control panel, the working surface or the base are
damaged so that the inside of the washing machine is
accessible.
3
Product description
1
2
3
4
5
6
Detergent dispenser drawer
Control panel
Door opening handle
Rating plate
Drain pump
Adjustable feet
1
2
3
4
5
6
Detergent dispenser drawer
Compartment for detergent used for prewash and
soak phase or for stain remover used during the stain
action phase (if available). The prewash and soak deter-
gent is added at the beginning of the wash programme.
The stain remover is added during the stain action phase.
Compartment for powder or liquid detergent used for
main wash. If using liquid detergent pour it just before
starting the programme.
Compartment for liquid additives (fabric softener,
starch).
Follow the product manufacturer’s recommendations on
quantities to use and do not exceed the «MAX» mark in
the detergent dispenser drawer. Any fabric softener or
starching additives must be poured into the compartment
before starting the wash programme.
Control panel
Below is a picture of the control panel. It shows the programme selector dial as well as the buttons, pilot lights
and the display. These are presented by relevant numbers on the following pages.
4
1
2
3
4
5
6
7
8
1
2
3
4
Programme selector dial
SPIN reduction button
OPTIONS button
5
6
7
8
Display
START/PAUSE button
DELAY START button
Indicator pilot lights
EXTRA RINSE button
Table of symbols
Night Cycle
Rinse Hold
Child Safety Lock
Programme selector dial, spin speed button and available options
Programme Selector Dial
Rinse hold
Itallowsyoutoswitchtheapplianceon/offand/ortoselect By selecting this function the water of the last rinse is not
a programme.
emptied out to prevent the fabrics from creasing. Before
opening the door it will be necessary to empty out the
water. To empty out the water, please read the paragraph
«At the end of the programme».
Spin Reduction
By pressing this button you can change the spin speed of
the selected programme.
Prewash
Available options:
Night Cycle
By selecting this option the machine performs a prewash
cycle before the main wash phase. The washing time will
be prolonged. This option is recommended for heavily
soiled laundry.
By selecting this function the machine will not drain the
water of the last rinse and all spinning phases will be
suppressed, so as not to wrinkle the laundry. This wash-
ing cycle is very quiet and it can be selected at night or
in times with a more economical power rate. On some
programmestherinseswillbeperformedwithmorewater.
Before opening the door it will be necessary to empty out
the water. To empty out the water, please read the para-
graph «At the end of the programme».
Intensive
Select this option for heavily soiled laundry. The washing
cycle intensity will be increased and the washing time will
be prolonged by a few minutes depending on the type of
fabric.
5
Super Quick
5 Display
Short cycle for lightly soiled items or for laundry which
needs only freshening up. We recommend you to reduce
the fabrics loading.
Extra Rinse
5.2
This appliance is designed for saving energy. If it neces-
sary to rinse the laundry using an extra quantity of water
(extra rinse), select this option. Some additional rinses
will be performed. This option isrecommended for people
who are allergic to detergents, and in areas where the
water is very soft.
5.3
5.1
Start Pause
This button allows you to start or to interrupt the selected
programme.
The display shows the following information:
5.1:
• Duration of the selected programme
After selecting a programme, the duration is displayed
in hours and minutes (for example
ration is calculated automatically on the basis of the
maximum recommended load for each type of fabric.
After the programme has started, the time remaining is
updated every minute.
Delay Start
The programme can be delayed from 30 min - 60 min -
90 min, 2 hours and then by 1 hour up to a maximum of
20 hours by means of this button.
). The du-
Indicator pilot light (8)
After having pressed the
button 6 the light 8.1
8.1
• Alarm codes
In the event of operating problems, some alarm codes
can be displayed, for example
«What to do if...»).
• Incorrect option selection
(Wash) and 8.2 (Door) il-
luminate to indicate that
appliance is working and
(see paragraph
8.2
the door is locked.
8.3
If an option which is not compatible with the set wash
programme is selected, the message Err is displayed
at the bottom of the display for a few seconds and the
integrated red light of button 6 start flashing.
• End of programme
When the programme has finished three flashing zeros
The light 8.2 (Door) indicates if the door can be opened:
• The light is on: the door cannot be opened.
• The light is off: the door can be opened.
• The light is flashing: the door is unlocking and soon
can be opened.
(
) are displayed, the pilot light 8.3 and the
pilot light of button 6 go out and the door can be
opened.
The light 8.3 (End) illuminates at the end of the washing
cycle.
• Delayed start
The Selected delay set by pressing the relevant button
appears on the display for a few seconds, then the du-
ration of the selected programme is displayed again.
The delay time value decreases by one unit every hour
and then, when 1 hour remains, every minute.
5.2:
6
• Heating phase
5.3:
During the washing cycle the display shows a temper-
ature icon to indicate that the appliance has started the
heating phase of the water in the tub.
• Child safety lock
This device permits you to leave the appliance unat-
tended during it's functioning.
First use
• Ensure that the electrical and water connections
comply with the installation instructions.
• Remove the polystyrene block and any material from
the drum.
remove any manufacturing residue from the drum and
tub. Pour 1/2 a measure of detergent into the main
wash compartment and start the machine.
• Before the first wash, run a cotton cycle at the highest
temperature without any laundry in the machine, to
Personalisation
damage to the appliance. This function remains enabled
also when the washing machine is not working.
There are two different ways to set this option:
1. Before pressing button 6 : it will be impossible to start
the machine.
2. After pressing button 6 : it will be impossible to
change any other programme or option.
To enable or disable this option press simultaneously for
about 6 seconds buttons 3 and 4 until on the display, the
Acoustic signals
The machine is provided with an acoustic device, which
sounds in the following cases:
• at the end of the cycle
• if there is a fault.
By pressing the 2 and 3 buttons simultaneously for about
6 seconds , the acoustic signal is deactivated (except if
there is a fault). By pressing these 2 buttons again, the
acoustic signal is reactivated.
icon
appears or disappears.
Child safety lock
This device permits you to leave the appliance unattended
and not to worry that children might be injured by or cause
Daily use
Load the laundry
Measure out the detergent and the fabric softener
Open the door by carefully
pulling the door handle
outwards. Place the laun-
dry in the drum, one item
at a time, shaking them out
as much as possible.
Close the door.
7
Select the Delay Start by pressing button 7
Pull out the dispenser drawer until it stops. Measure
out the amount of detergent required, pour it into the
main wash compartment or in the appropriate com-
partment if the selected programme/option it requires
(see more details in "Detergent dispenser drawer").
If required, pour fabric softener into the compartment
Before you start the programme, if you wish to delay the
start, press this button to select the desired delay.
The selected delay time value will appear on the display
for a few seconds, then the duration of the programme
will appear again.
You must select this option after you have set the pro-
gramme and before you start the programme.
You can cancel or modify the delay time at any moment,
before you press button 6 .
marked
(the amount used must not exceed the
«MAX» mark in the drawer). Close the drawer gently.
Select the required programme by turning the
programme selector dial (1)
Turn the programme selector dial to the required pro-
gramme. The green pilot light of the button 6 starts to
flash.
The selector dial can be turned either clockwise or coun-
terclockwise. Turn to position « Off » to resetprogramme/
switch the machine off.
At the end of the programme the selector dial must be
turned to position «Off» , to switch the machine off.
Selecting the Delay Start:
1. Select the programme and the required options.
2. Select the delay start by pressing button 7 .
3. Press button 6 :
- the machine starts its hourly countdown.
- the programme will start after the selected delay has
expired.
Cancelling the Delay Start after having started the pro-
gramme:
1. Set the washing machine to PAUSE by pressing but-
ton 6 .
Caution! If you turn the programme selector dial to
another programme when the machine is working,
the red pilot light of button 6 will blink 3 times to indicate
a wrong selection. The machine will not perform the new
selected programme.
2.
Press button 7 once until symbol ' appears on the
display.
3. Press button 6 again to start the programme.
Important!
Select the spin speed, the Night Cycle or the Rinse
Hold option by pressing button 2
The washing machine will automatically select the max-
imum spin value provided for the programme you have
chosen. (See "Washing programmes" for the maximum
allowed spin speed).
Press this button repeatedly to change the spin speed, if
you want your laundry to be spun at a different speed. The
relevant light will light up.
• The selected delay can be changed only after selecting
the washing programme again.
• The door will be locked throughout the delay time. If
you need to open the door, you must first set the wash-
ing machine to PAUSE by pressing button 6 and wait
a few minutes before opening the door. After you have
closed the door, press the same button again.
Important! The Delay Start cannot be selected with
DRAIN programme.
Select the available options by means of buttons 3
and 4
Start the programme by pressing button 6
Depending on the programme, different options can be
combined. These must be selected after choosing the de-
sired programme and before starting the programme.
When these buttons are pressed, the corresponding pilot
lights illuminate. When they are pressed again, the pilot
lights go out. If an incorrect option is selected, the inte-
grated red pilot light of the button 6 flashes 3 times and
the message Err is displayed.
To start the selected programme, press this button; the
corresponding green pilot light stops blinking.
The pilot light Wash ( 8.1 ) and Door ( 8.2 ) illuminate to
indicate that the appliance starts operating and the door
is locked.
If you have chosen a delayed start, the machine will begin
the countdown.
Important! If an incorrect option is selected, the message
Err is displayed for a few seconds and the red pilot light
of this button blinks 3 times.
For the compatibility among the washing programmes
and the options see chapter «Washing programmes» .
8
Altering an option or a running programme
At the end of the programme
It is possible to change some options before the pro-
gramme carries them out.
Before you make any change, you must PAUSE the ap-
pliance by pressing the button 6 .
Changing a running programme is possible only by re-
setting it. Turn the programme selector dial toOffand then
to the new programme position. Start the new programme
by pressing the button 6 again. The washing water in the
tub will be not emptied out.
Themachinestopsautomatically. Thethreeblinkingzeros
(
) appear on display, the pilot light of button 6
goes off and after a few minutes the 8.2 pilot light goes
off. The light 8.3 illuminates and some acoustic signals
sound. The door can be opened.
If a programme or an option that ends with water left in
the tub has been selected, the light 8.2 illuminates and
the door remains locked to indicate that the water must
be emptied out before opening the door.
Follow the below instructions to empty out the water:
1. Turn the programme selector dial to Off .
2. Select the draining or spinning programme.
3. Reduce the spin speed if needed, by pressing the
relevant button.
Interrupting a programme
Press the button 6 to interrupt a programme which is
running, the corresponding green pilot light starts blink-
ing.
Press the button again to restart the programme.
4. Press button 6 .
Cancelling a programme
At the end of the programme, the door can be now opened.
Turn the programme selector dial to Off to switch the ma-
chine off.
Turn the selector dial to Off position to cancel a pro-
gramme which is running. Now you can select a new pro-
gramme.
Remove the laundry from the drum and carefully check
that the drum is empty. If you do not intend to carry out
another wash, close the water tap. Leave the door open to
prevent the formation of mildew and unpleasant smells.
Stand By : If your laundry is not removed within 10 mi-
nutes after the programme is finished, the back light of
the display switches off and the energy saving system will
be enabled. Only the pilot light of the button 6 is blinking
to indicate that the appliance has to be switched off. By
pressing any button the appliance will come out from the
energy saving status and you can set another programme
or switch the appliance off.
Opening the door
After the programme has started the door is locked. If, for
any reason, you need to open it, set firstly the machine to
PAUSE by pressing the button 6 . After a few minutes the
pilot light 8.2 goes off and the door can be opened.
If the door remains locked, this means that the machine
is already heating or that the water level is too high. In
any case, do not try to force the door!
If you cannot open the door but you need to open it you
have to switch the machine off by turning the selector dial
to Off position. After a few minutes the door can be opened
(pay attention to the water level and temperature!) .
After closing the door, it is necessary to select the pro-
gramme and options again and to press button 6 .
Helpful hints and tips
Button up pillowcases, close zip fasteners, hooks and
poppers. Tie any belts or long tapes.
Remove persistent stains before washing.
Rub particularly soiled areas with a special detergent or
detergent paste.
Treat curtains with special care. Remove hooks or tie them
up in a bag or net.
Sorting out the laundry
Follow the wash code symbols on each garment label and
the manufacturer’s washing instructions. Sort the laundry
as follows: whites, coloureds, synthetics, delicates, wool-
lens.
Before loading the laundry
Never wash whites and coloureds together. Whites may
lose their «whiteness» in the wash.
New coloured items may run in the first wash; they should
therefore be washed separately the first time.
9
The choice of detergent will depend on the type of fabric
(delicates, woollens, cottons, etc.), the colour, washing
temperature and degree of soiling.
All commonly available washing machine detergents may
be used in this appliance:
• powder detergents for all types of fabric
• powder detergents for delicate fabrics (60°C max) and
woollens
• liquid detergents, preferably for low temperature wash
programmes (60°C max) for all types of fabric, or spe-
cial for woollens only.
The detergent and any additives must be placed in the
appropriate compartments of the dispenser drawer before
starting the wash programme.
If using liquid detergents, a programme without prewash
must be selected.
Your appliance incorporates a recirculation system which
allows an optimal use of the concentrated detergent.
Follow the product manufacturer’s recommendations on
quantities to use and do not exceed the «MAX» mark in
the detergent dispenser drawer .
Removing stains
Stubborn stains may not be removed by just water and
detergent. It is therefore advisable to treat them prior to
washing.
Blood: treat fresh stains with cold water. For dried stains,
soak overnight in water with a special detergent then rub
in the soap and water.
Oil based paint: moisten with benzine stain remover, lay
the garment on a soft cloth and dab the stain; treat several
times.
Dried grease stains: moisten with turpentine, lay the gar-
ment on a soft surface and dab the stain with the fingertips
and a cotton cloth.
Rust: oxalic acid dissolved in hot water or a rust removing
product used cold. Be careful with rust stains which are
not recent since the cellulose structure will already have
been damaged and the fabric tends to hole.
Mould stains: treat with bleach, rinse well (whites and fast
coloureds only).
Grass: soap lightly and treat with bleach (whites and fast
coloureds only).
Ball point pen and glue: moisten with acetone , lay the
1)
Quantity of detergent to be used
garment on a soft cloth and dab the stain.
Lipstick: moisten with acetone as above, then treat stains
with methylated spirits. Treat any residual marks with
bleach.
Red wine: soak in water and detergent, rinse and treat with
acetic or citric acid, then rinse. Treat any residual marks
with bleach.
The type and quantity of detergent will depend on the type
of fabric, load size, degree of soiling and hardness of the
water used.
Follow the product manufacturers’ instructions on quan-
tities to use.
Use less detergent if:
• you are washing a small load
• the laundry is lightly soiled
Ink: depending on the type of ink, moisten the fabric first
with acetone , then with acetic acid; treat any residual
1)
marks on white fabrics with bleach and then rinse thor-
oughly.
Tar stains: first treat with stain remover, methylated spirits
or benzine, then rub with detergent paste.
• large amounts of foam form during washing.
Degrees of water hardness
Water hardness is classified in so-called “degrees” of
hardness. Information on hardness of the water in your
area can be obtained from the relevant water supply com-
pany, or from your local authority. If the water hardness
degree is medium or high we suggest you to add a water
softenerfollowingalwaysthemanufacturer’sinstructions.
When the degree of hardness is soft, readjust the quantity
of the detergent.
Detergents and additives
Good washing results also depend on the choice of de-
tergent and use of the correct quantities to avoid waste
and protect the environment.
Although biodegradable, detergents contain substances
which, in large quantities, can upset the delicate balance
of nature.
1) do not use acetone on artificial silk
10
Washing programmes
Programme - Maximum and Minimum Temperature - Cycle
Description - Maximum Spin Speed - Maximum Fabrics Load
- Type of Laundry
Options
Detergent drawer
2)
Cottons
SPIN
90°
NIGHT CYCLE
RINSE HOLD
PREWASH
Main wash - Rinses
Maximum spin speed 1200 rpm for model ZWF 12380W (1400
for model ZWF 14380W )
Max. load 7 kg - Reduced load 3,5 kg
White and fast coloured cotton (heavily or normally soiled
items).
INTENSIVE
1)
SUPER QUICK
EXTRA RINSE
2)
Cottons Eco
SPIN
60°
NIGHT CYCLE
RINSE HOLD
PREWASH
Main wash - Rinses
Maximum spin speed 1200 rpm for model ZWF 12380W (1400
for model ZWF 14380W )
EXTRA RINSE
Max. load 7 kg
White and fast coloured cotton. This programme can be selec-
ted for normally soiled cotton items. The temperature will de-
crease and the washing time will be extended. This allows to
obtain a good washing efficiency by saving energy.
2)
Cottons
SPIN
60° - 40°
Main wash - Rinses
Maximum spin speed 1200 rpm for model ZWF 12380W (1400
for model ZWF 14380W )
Max. load 7 kg - Reduced load 3,5 kg
Coloured cotton (normally and lightly soiled items).
NIGHT CYCLE
RINSE HOLD
PREWASH
INTENSIVE
1)
SUPER QUICK
EXTRA RINSE
2)
Cottons Eco
SPIN
40°
NIGHT CYCLE
RINSE HOLD
PREWASH
Main wash - Rinses
Maximum spin speed 1200 rpm for model ZWF 12380W (1400
for model ZWF 14380W )
EXTRA RINSE
Max. load 7 kg
Coloured cotton. This programme can be selected for slightly
soiled cotton items. The temperature will decrease and the
washing time will be extended. This allows to obtain a good
washing efficiency by saving energy.
11
Programme - Maximum and Minimum Temperature - Cycle
Description - Maximum Spin Speed - Maximum Fabrics Load
- Type of Laundry
Options
Detergent drawer
2)
Synthetics
SPIN
50° - 40°
Main wash - Rinses
Maximum spin speed at 900 rpm
Max. load 3,5 kg - Reduced load 2 kg
Synthetic or mixed fabrics: underwear, coloured garments,
non-shrink shirts, blouses.
NIGHT CYCLE
RINSE HOLD
PREWASH
SUPER QUICK
EXTRA RINSE
1)
2)
Easy Iron
SPIN
40°
RINSE HOLD
PREWASH
Main wash - Rinses
Maximum spin speed at 900 rpm
Max. load 1 kg
EXTRA RINSE
Synthetic or mixed fabrics
Selecting this programme the laundry is gently washed and
spun to avoid any creasing. In this way ironing is easier. Fur-
thermore the machine will perform additional rinses.
2)
Delicates
40° - 30°
Main wash - Rinses
Maximum spin speed at 700 rpm
Max. load kg 3,5 - Reduced load kg 2
Delicate fabrics: acrylics, viscose, polyester.
NIGHT CYCLE
RINSE HOLD
PREWASH
SUPER QUICK
EXTRA RINSE
1)
Rinse
Rinses
SPIN
NIGHT CYCLE
RINSE HOLD
EXTRA RINSE
Maximum spin speed 1200 rpm for model ZWF 12380W (1400
for model ZWF 14380W )
Max. load 7 kg
With this programme it is possible to rinse and spin cotton
garments which have been washed by hand. The machine per-
forms 3 rinses, followed by a final long spin.
Important!
The spin speed will automatically assume the setting for cotton
items. if required, reduce the spin speed.
Drain
Draining of water
Max. load 7 kg
For emptying out the water of the last rinse in programmes with
the option Rinse Hold or Night Cycle selected.
12
Programme - Maximum and Minimum Temperature - Cycle
Description - Maximum Spin Speed - Maximum Fabrics Load
- Type of Laundry
Options
SPIN
Detergent drawer
Spin
Drain and long spin
Maximum spin speed 1200 rpm for model ZWF 12380W (1400
for model ZWF 14380W )
Max. load 7 kg
Separate spin for hand washed garments and after programmes
with the Rinse Hold or Night Cycle option selected. You can
reduce the spin speed to the required level by pressing the
relevant button to adapt it to the fabrics to be spun.
Wool
40°
Main wash - Rinses
SPIN
NIGHT CYCLE
RINSE HOLD
Maximum spin speed at 900 rpm
Max. load 2 kg
Washing programme for machine washable wool. Note : A
single or bulky item may cause imbalance. If the appliance
doesn’t perform the final spin phase, add more items, redis-
tribute the load manually and then select the spinning pro-
gramme.
Hand Wash
30° - Cold
Main wash - Rinses
SPIN
NIGHT CYCLE
RINSE HOLD
Maximum spin speed at 900 rpm
Max. load 2 kg
Special programme for delicate fabrics with «hand washing»
care symbol.
Mini
30°
Main wash - Rinses
Maximum spin speed at 700 rpm
Max. load 2 kg
Ideal for laundry which is lightly soiled or which only needs
freshening up.
Silk
30°
NIGHT CYCLE
RINSE HOLD
Main wash - Rinses
Maximum spin speed at 700 rpm
Max. load 1 kg
Delicate washing programme suitable for silk and mixed syn-
thetic items.
13
Programme - Maximum and Minimum Temperature - Cycle
Description - Maximum Spin Speed - Maximum Fabrics Load
- Type of Laundry
Options
Detergent drawer
2)
Sport Shoes
SPIN
40°
NIGHT CYCLE
RINSE HOLD
PREWASH
Main wash - Rinses
Maximum spin speed at 900 rpm
Max. load: 1 pair of shoes
EXTRA RINSE
With this programme it is possible to wash one pair of sport
shoes (or 2 pairs if they are small). The shoes would be gently
washed and spun
Don't wash your sport shoes together with laundry.
Sport
40°
SPIN
NIGHT CYCLE
RINSE HOLD
EXTRA RINSE
Prewash - Main wash - Rinses
Maximum spin speed at 900 rpm
Max. load: 2,5 kg
This programme is suitable for washing heavily soiled sport
items. The appliance will add automatically a prewash phase
before the main wash to eliminate mud stains.
Important! We recommend that you DON'T put the detergent
into the prewash compartment of the detergent drawer to rinse
the laundry before the main wash with water only.
OFF
For cancelling the programme which is running or to switch
the machine off .
1) If you select the Super Quick option by pressing button 3 , we recommend that you reduce the maximum load as indicated. Full
loading is possible however with somewhat reduced cleaning results.
2) If using liquid detergents, a programme without PREWASH must be selected.
What to do if ...
Certain problems are due to lack of simple maintenance
or oversights, which can be solved easily without calling
out an engineer. Before contacting your local Service
Centre, please carry out the checks listed below.
During machine operation it is possible that the red pilot
light of button 6 blinks, one of the following alarm codes
appears on the display and some acoustic signals sound
every 20 seconds to indicate that the machine is not
working:
•
•
•
: problem with the water supply.
: problem with the water draining.
: door open.
Once the problem has been eliminated, press the button
6 to restart the programme. If after all checks, the problem
persists, contact your local Service Centre.
14
Problem
Possible cause/Solution
The door has not been closed.
• Close the door firmly.
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse has blown.
The machine does not start:
• Replace the fuse.
The selector dial is not correctly positioned and the button 6 has not been
pressed.
• Please turn the selector dial and press the button 6 again.
The delay start has been selected.
• If the laundry are to be washed immediately, cancel the delay start.
The Child Safety Lock has been activated.
• Deactivate the Child Safety Lock.
The water tap is closed.
• Open the water tap.
The inlet hose is squashed or kinked.
• Check the inlet hose connection.
The filter in the inlet hose or the inlet valve filter are blocked.
The machine does not fill:
• Clean the water inlet filters. (See "Cleaning the water inlet filters" for more
details).
The door is not properly closed.
• Close the door firmly.
The drain hose is squashed or kinked.
• Check the drain hose connection.
The drain filter is clogged.
• Clean the drain filter.
An option or a programme that ends with the water still in the tub or a that
eliminates all the spinning phases has been selected.
The machine does not empty and/or
does not spin:
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
15
Problem
Possible cause/Solution
Too much detergent or unsuitable detergent (creates too much foam) has been
used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fittings. It is not
always easy to see this as the water runs down the hose; check to see if it is
damp.
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
There is water on the floor:
• Replace it with a new one.
The cap on the emergency emptying hose has not been replaced or the filter
has not been properly screwed in after cleaning action.
• Refit the cap on the emergency emptying hose or screw the filter fully in.
Too little detergent or unsuitable detergent has been used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to washing.
• Use commercial products to treat the stubborn stains.
The correct temperature was not selected.
Unsatisfactory washing results:
• Check if you have selected the correct temperature.
Excessive laundry load.
• Reduce the laundry load.
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the pilot light 8.2 goes off.
There is water in the drum.
The door will not open:
• Select drain or spin programme to empty out the water.
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
The machine vibrates is noisy:
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
16
Problem
Possible cause/Solution
The electronic unbalance detection device has cut in because the laundry is
not evenly distributed in the drum. The laundry is redistributed by reverse
rotation of the drum. This may happen several times before the unbalance
disappears and normal spinning can resume. If, after 10 minutes, the laundry
is still not evenly distributed in the drum, the machine will not spin. In this
case, redistribute the load manually and select the spin programme.
Spinning starts late or the machine
does not spin:
• Redistribute the laundry.
The load is too small.
• Add moreitems, redistribute the load manually and then selectthe spinning
programme.
The machine is fitted with a type of motor which makes an unusual noise
compared with other traditional motors. This new motor ensures a softer start
and more even distribution of the laundry in the drum when spinning, as well
as increased stability of the machine.
The machine makes an unusual
noise:
Machines based on modern technology operate very economically using very
little water without affecting performance.
No water is visible in the drum:
If you are unable to identify or solve the problem, contact
our service centre. Before telephoning, make a note of the
model, serial number and purchase date of your machine:
the Service Centre will require this information.
Mod. ... ... ...
Prod. No. ... ... ...
Ser. No. ... ... ...
Technical data
Dimensions
Width
Height
Depth
60 cm
85 cm
60 cm
63 cm
Depth (Overall dimensions)
Electrical connection
Voltage - Overall power - Fuse
Information on the electrical connection is given on the rating plate, on the
inner edge of the appliance door.
Water supply pressure
Minimum
Maximum
0,05 MPa
0,8 MPa
Maximum Load
Spin Speed
Cotton
7 kg
Maximum
1200 rpm (ZWF 12380W)
1400 rpm (ZWF 14380W)
17
Consumption values
Programme
Energy consumption
(KWh)
Water consumption (litres) Programme duration (Mi-
nutes)
White Cottons 90°
Cottons 60°
2,2
1.4
65
62
1)
For the duration of the pro-
grammes, please refer to
the display on the control
panel.
1,19
52
Cotton ECO 60°
Cottons 40°
1,2
0.5
57
44
58
52
Synthetics 40°
Delicates 40°
0.55
0.25
Wool/ Handwash 30°
1) «Cotton Eco» at 60°C with a load of 7 kg is the reference programme for the data entered in the energy label, in compliance with
EEC 92/75 standards.
The consumption data shown on this chart is to be considered purely indicative, as it may vary depending on
the quantity and type of laundry, on the inlet water temperature and on the ambient temperature.
Care and cleaning
Warning! You must DISCONNECT the appliance
from the electricity supply, before you can carry out
any cleaning or maintenance work.
Descaling
The water we use normally contains lime. It is a good idea
to periodically use a water softening powder in the ma-
chine. Do this separately from any laundry washing, and
according to the softening powder manufacturer's in-
structions. This will help to prevent the formation of lime
deposits.
Remove the drawer by
pressing the catch down- part of the additive com-
wards and by pulling it partment should be re-
out. Flush it out under a moved.
tap, to remove any traces
To aid cleaning, the top
External cleaning
Clean the exterior cabinet of the appliance with soap and
water only, and then dry thoroughly.
of accumulated powder.
Cleaning the dispenser drawer
The washing powder and additive dispenser drawer
should be cleaned regularly.
Cleaning the drawer recess
Having removed the draw-
er, use a small brush to
clean the recess, ensuring
that all washing powder
residue is removed from
the upper and lower part of
the recess.
18
Replace the drawer and run the rinse programme with-
out any clothes in the drum.
Screw the pump cover
fully in.
Close the pump door.
Cleaning the pump
The pump should be inspected if:
• the machine does not empty and/or spin;
• the machine makes an unusual noise during draining
due to objects such as safety pins, coins etc. blocking
the pump.
Proceed as follows:
• disconnect the appliance;
Caution! When the appliance is in use and
depending on the programme selected there can be
hot water in the pump.
Never removethepumpcoverduringawashcycle, always
wait until the appliance has finished the cycle, and is
empty. When replacing the cover, ensure it is securely re-
tightened so as to stop leaks and young children being
able to remove it.
• if necessary wait until the water has cooled down.
Open the pump door.
Place a container close to
the pump to collect any
spillage.
Cleaning the water inlet filters
Important! If the appliance doesn't fill, takes long to fill
water, the starting button blinks yellow or the display (if
available) shows the relevant alarm (see chapter "What to
do if..." for more details), check if the water inlet filters are
blocked .
Pull out the emergency
emptying hose, place it in
the container and remove
its cap.
To clean the water inlet filters:
• Turn off the water tap.
• Unscrew the hose from
the tap.
• Clean the filter in the
hose with a stiff brush.
When no more water comes out, unscrew the pump
cover and remove it. Always keep a rag nearby to dry
up spillage of water when removing the cover.
Remove any objects from
the pump impeller by ro-
tating it.
• Screw the hose back onto the tap. Make sure the
connection is tight.
Put the cap back on the
emergency emptying hose
and place the latter back in
its seat.
19
• Screw the water inlet hose back on and reposition the
emergency emptying hose after having put the cap on
again.
• When you intend to start the machine up again, make
sure that the room temperature is above 0°C.
• Unscrew the hose from the machine. Keep a rug
nearby because some water may flow.
• Clean the filter in the valve with a stiff brush or with
the piece of cloth.
Emergency emptying out
If the water is not discharged, proceed as follows to empty
out the machine:
• pull out the plug from the power socket;
• close the water tap;
35°
45°
• if necessary, wait until the water has cooled down;
• open the pump door;
• Screw the hose back to the machine and make sure
the connection is tight.
• Turn on the water tap.
• place a bowl on the floor and place the end of the
emergency emptying hose into the bowl. Remove its
cap. The water should drain by gravity into the bowl.
When the bowl is full, put the cap back on the hose.
Empty the bowl. Repeat the procedure until water stops
flowing out;
Frost precaution
If the machine is exposed to temperatures below 0°C,
certain precautions should be taken.
• clean the pump if necessary as previously described;
• Turn off the water tap.
• Unscrew the inlet hose.
• replace the emergency emptying hose in its seat after
having plugged it;
• screw the pump cover again and close the door.
• Place the end of the emergency emptying hose and that
of the inlet hose in a bowl placed on the floor and let
water drain out.
Installation
Unpacking
All transit bolts and packing must be removed before us-
ing the appliance.
You are advised to keep all transit devices so that they
can be refitted if the machine ever has to be transported
again.
After removing all the
packaging, carefully lay
Remove the power supply
cable and the hoses from
machine on it's back to re- the hose holders on the
movethepolystyrenebase rear of the appliance.
from the bottom.
20
Water inlet
Warning! This appliance must be connected to a
cold water supply
Caution! Before connecting up the appliance to new
pipework or to pipework that has not been used for
some time, run off a reasonable amount of water to flush
out any debris that may have collected
Unscrew the three bolts. Slideouttherelevantplas-
tic spacers.
Caution! Do not use the hose from your previous
appliance to connect to water supply.
The inlet hose is screwed to the back of the appliance.
Connect the hose to a tap
with a 3/4” thread. Always
use the hose supplied with
the appliance.
Open the porthole and re- Fill the smaller upper hole
move the polystyrene
block fitted on the door
seal.
and the two large ones
with the corresponding
plastic plug caps supplied
in the bag containing the
instruction booklet.
35°
45°
Positioning
Install the machine on a flat hard floor. Make sure that air
circulation around the machine is not impeded bycarpets,
rugs etc. Check that the machine does not touch the wall
or other kitchen units. Level the washing machine by
raising or lowering the feet. The feet may be tight to adjust
as they incorporate a self locking nut, but the machine
MUST be level and stable.
Any necessary adjustment can be made with a spanner.
Accurate levelling prevents vibration, noise and displace-
ment of the machine during operation. Never place card-
board, wood or similar materials under the machine to
compensate for any unevenness in the floor.
The other end of the inlet hose which connects to the
appliance can be turned as showed in the picture.
Do not place the inlet hose downwards. Angle the hose
to the left or right depending on the position of your
water tap. Set the hose correctly by loosening the ring
nut. After positioning the inlet hose, be sure to tighten
the ring nut again to prevent leaks.
Caution! The inlet hose must not be lengthened. If
it is too short and you do not wish to move the tap,
you will have to purchase a new, longer hose specially
designed for this type of use.
If necessary, check the
setting with a spirit level.
21
Warning! Installation should comply with local
water authority and building regulations’
requirements.
The appliance must be connected to a cold water supply.
A minimum water pressure of 0.05 MPa (0.5 bar) is
required for safe operation of the appliance.
The drain hose may be extended to a maximum of 4
metres. An additional drain hose and joining piece is
available from your local Service Force Centre. The
joining piece must have an internal diameter of 18 mm.
If you cannot make the cold water connection direct from
the rising mains, you may be able to operate the appliance
from your cold water storage system.
There should be a minimum vertical distance of 5.02 m
(16.5 ft) between the appliance’s inlet and the bottom of
the water storage tank.
Min. 60 cm (23.6”)
Max. 90 cm (35.4”)
Water drainage
If your drain hose looks
like this (see beside) you
do not require the “U”
piece”. Just push the hose
firmly in to the standpipe.
This appliance is designed to be permanently plumbed
into your home's drainage system using one of the fol-
lowing methods.
1. Into a drainage standpipe.
Firstly form a hook in the end of the drain hose using
the “U” piece” supplied.
2. Onto a sink outlet spigot.
“U” piece supplied
Loop
Place the drain hose into your standpipe, which should
have an internal diameter of approximately 38 mm thus
ensuring there is an air break between the drain hose
and standpipe.
When discharging into a standpipe ensure that the top
of the standpipe is no more than 90 cm (35.4'') and no
less than 60 cm (23.6'') above floor level.
If the outlet spigot has not Push the drain hose onto
been used before, remove the spigot and secure with
any blanking plug that
may be in place.
a clip, ensure a loop is
formed in the drain hose
(see above) to prevent
waste from the sink enter-
ing the appliance.
38 mm (1.5”)
standpipe
diamater
30 cm (12”)
If you intend to drain the hose from the machine into a
sink, make sure that the sink is empty and the plug hole
is not blocked. Use the plastic “U - Piece” supplied.
Special conditions
If the floor is carpeted or covered with crumbly or soft
material, insert a rigid support base under the feet to pre-
vent noise, vibration or displacement. The base should
22
protrude a few centimetres beyond the edges of the ap-
pliance.
Warning! Information on the electrical connection
is given on the rating plate on the inner edge of the
appliance door.
Warning! The appliance should NOT be placed on
deep pile carpeting.
The appliance is supplied with a 13 amp plug fitted.
In the event of having to change the fuse in the plug sup-
plied, a 13 amp ASTA approved (BS1363/A) fuse must be
used.
Should the plug need to be replaced for any reason, pro-
ceed as described below.
Note!
Please ensure that when the appliance is installed it is
easily accessible for the engineer in the event of a
breakdown.
In the interest of the environment
The wires in the mains lead are coloured in accordance
with the following code:
The appliance should be connected to the FOUL drainage
system, the water will then be taken to a sewage works for
treatment before being discharged safely into a river.
It is essential that these appliances are not connected to
the surface water drainage system as this water is dis-
charged directly into a river or stream and may cause
pollution.
1
2
3
4
Green & Yellow
Brown
Cord clamp
Blue
1
If you require any further advice please contact your local
water authority.
2
3
4
The wire coloured green and yellow must be connected
to the terminal marked with the letter «E» or by the earth
SHOWER
TOILET
SINK
symbol
or coloured green and yellow.
BATH
BIDET
The wire coloured blue must be connected to the terminal
«N» or coloured black.
The wire coloured brown must be connected to the ter-
minal marked «L» or coloured red.
WASHING
MACHINE
DISHWASHER
RAINWATER
‘RUN-OFF’
Upon completion there must be no cut, or stray strands
of wire present and the cord clamp must be secure over
the outer sheath.
FOUL DRAIN
SURFACE WATER
DRAINS & SEWERS
FOUL SEWERS
Warning! A cut off plug inserted into a 13 amp
socket is a serious safety (shock) hazard.
Ensure that the cut off plug is disposed of safely. Should
the appliance power supply cable need to be replaced,
this must be carried out by our Service Force Centre. The
appliance should not be connected to the electricalsupply
by means of an extension cable.
SEWAGE TREATMENT
WORKS
TREATED DISCHARGE
RIVER
UNTREATED
DISCHARGE
RIVER
Electrical connection
Any electrical work required to install this appliance
should be carried out by a qualified electrician or com-
petent person.
Note!
When the appliance is installed the power supply cable
must be accessible.
Permanent connection
In the case of permanent connection it is necessary that
you install a double pole switch between the appliance
and the electricity supply (mains), with a minimum gap
of 3 mm between the switch contacts and of a type suitable
Warning! THIS APPLIANCE MUST BE EARTHED.
The manufacturer declines any liability should this
safety measure not be observed.
Before switching on, make sure the electricity supply
voltage is the same as that indicated on the appliance’s
rating plate.
23
for the required load in compliance with the current elec- The switch must not break the yellow and green earth
trical regulations.
cable at any point.
Environment concerns
This means that they can berecycled bydisposing ofthem
properly in appropriate collection containers.
The symbol
on the product or on its packaging
indicates that this product may not be treated as
household waste. Instead it should be taken to the
appropriate collection point for the recycling of electrical
and electronic equipment. By ensuring this product is
disposed of correctly, you will help prevent potential
negative consequences for the environment and human
health, which could otherwise be caused by inappropriate
waste handling of this product. For more detailed
information about recycling of this product, please
contactyourlocalcouncil, yourhouseholdwastedisposal
service or the shop where you purchased the product.
Ecological hints
Tosavewater, energyand tohelp protecttheenvironment,
we recommend that you follow these tips:
• Normally soiled laundry may be washed without pre-
washing in order to save detergent, water and time (the
environment is protected too!).
• The machine works more economically if it is fully
loaded.
• Withadequatepre-treatment, stainsandlimitedsoiling
can be removed; the laundry can then be washed at a
lower temperature.
Packaging materials
• Measure out detergent according to the water hard-
ness, the degree of soiling and the quantity of laundry
being washed.
The materials marked with the symbol are recyclable.
>PE<=polyethylene
>PS<=polystyrene
>PP<=polypropylene
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